Cam Remote App

The Firmware Update You Might Want to Avoid

Posted on by Ritchie Roesch

Fujifilm just released some firmware updates today for a bunch of cameras. We need to talk about this right now, because there are reasons why you may not want to update your camera.

The specific models with firmware updates are Fujifilm X-T5, X100VI, X-T50, X-S20, X-M5, GFX100RF, and the X half. For all of these updates, “Wireless communication security is enhanced while camera is connecting with a smartphone application or external device wirelessly.” Extra security is good, although I’m not too worried about the wireless communication security of my camera, personally. But, then we find out that if you do this update (aside from the X half, which is a different story), your camera will no longer work with the Cam Remote app, and it won’t work with any of the Instax Share SP printers, either. This update removes some functionality from the cameras, and doesn’t add anything other than a more secure connection.

I never update to the latest firmware right away. It’s always a good idea to wait a few days, if not a few weeks, just in case there’s some bug. It’s happened before with Fujifilm cameras—most famously the autofocus bug last year—but also with other brands (including Canon just last week), and even non-camera products; it’s not a Fujifilm issue, but a tech issue in general. If there is a bug in the firmware, let someone else discover it first. You can save yourself a major headache sometimes just by waiting. The X half update is probably fine (just make sure you also update the X half App), but I’d still wait a few days just in case.

223 – Savannah, GA – Fujifilm X half

The problem is that this particular firmware might shy you away from updating your camera ever again. For example, I don’t use the XApp; instead, I use the old Cam Remote app. Why? First, the XApp is only compatible with the newer cameras, and since I have older models, I have to use the Cam Remote app for those—I’d rather have just one app for all of my Fujifilm models, for the sake of simplicity and consistency. Second, I’ve figured out how to make the Cam Remote app work quite well for me. I know that it’s rated very low in the app store, but once I figured out how to get it to consistently connect to my cameras without trouble, it’s become easily four stars in my book. If it ain’t broke, don’t fix it; since it’s working really well for me right now, I’m not going to update my cameras, which will force me to use the XApp. Now if Fujifilm updated the XApp so that older cameras could connect to it, that’s a different story entirely. Fujifilm: if you really want everyone to migrate to the new app, make it compatible with more cameras.

You may or may not feel similarly about the Cam Remote app. Maybe—like me—you still use it, even though it’s not the latest. Maybe you don’t have any older models, the XApp works great for you, and you hated the Cam Remote app anyway when you did use it a couple years ago. But, perhaps, you do connect to an Instax Share SP printer sometimes, and maybe that’s a reason not to update the firmware. Honestly, instead of taking away compatibility with Instax, Fujifilm should add it to all the cameras. There’s no good reason why you cannot print on an Instax Link directly, and it’s a shame that you cannot on most models. Now, if you update the firmware, you can’t print directly on a Share SP, either.

This security firmware update takes away functionality, so you may want to consider avoiding it if you use the Cam Remote app or print to Instax Share SP printers. Maybe you are concerned about how secure the wireless communication is on your camera, and the improved network security level is worthwhile to you. In that case, I’d still wait a few days, but then update. Since I’m not all that concerned about it personally, I’m not updating my cameras, except for the X half probably this weekend.

New: Fujifilm XApp

Posted on by Ritchie Roesch

Fujifilm just released a new App, called XApp, for some Fujifilm X and GFX cameras, which is an alternative to the much maligned Cam Remote App. This new App has been long-rumored and highly-anticipated. It’s available right now in the app store!

Firstly, it’s disappointing that the new app is only for X-Trans IV and V cameras, plus the GFX100S and GFX50S II. If you have any other model, you’re stuck using the old Cam Remote App. I have both newer and older models, and it would be nice if I could use just one app instead of two, so I might just stick with the old Cam Remote App, since recently I’ve been able to get it to work for me most of the time; I’ll have to play with the new XApp more before I decide for certain, but on Day One, that’s the direction I’m leaning.

The new XApp does require your Fujifilm camera to be up-to-date on the firmware. I don’t update the firmware on my cameras each time a new one is released. I look at what’s in the update, see if any of it would seemingly impact me, and if so I’ll update the firmware—usually, I will wait a few days after the initial release. I do all this for three reasons: 1) if it ain’t broke don’t fix it, 2) it can be a hassle sometimes to update the firmware, and 3), on a very rare occasion (but it has happened), the new firmware update will be buggy and cause all sorts of havoc, usually followed by Fujifilm re-releasing the old firmware or releasing a quick update to fix the one they just put out.

I love Fujifilm Kaizen firmware updates, and I think they should recommit to that philosophy, but I don’t make it a habit to always update the firmware; however, because of this, I discovered that none of my current cameras could use the XApp without updating the firmware first. It wasn’t immediately obvious to me that this was a requirement (if I had watched the X Summit first, I suppose I would have known), and there were a few minutes of frustration before I figured it out; hopefully, being aware that your firmware needs to be up-to-date will help you have a smoother process than I did.

I captured this yesterday with my Fujifilm X70, which is not compatible with XApp.

My initial impressions after briefly using XApp are that the UI is definitely improved, connecting the camera to the app is much easier and quicker, and there’s a little more that the app can do compared to the old Cam Remote app. While it’s absolutely better than Cam Remote, it’s still pretty much the same functionality (for example, you still cannot transfer RAW files), so I think it’s important to keep expectations in check.

Interestingly, with XApp you can import global backups of camera settings, and restore those settings later. I haven’t played around with it much yet, but I think you could in theory have several different backups saved with different Film Simulation Recipes in each, and remotely restore whichever ones you need for various situations. Maybe a summer set, a winter set, a travel set, etc.. It would take some work to set up, but it has some interesting potential I think.

The app can also keep track of some data, specifically the number of frames captured, which film simulations (not Recipes, just the film sims) you used, the cameras, the lenses, and videos clips. If you want to dive into how you’re using your cameras slightly deeper, this might be a useful feature.

XApp is definitely an improvement. I’m disappointed that it is only for newer cameras, and you cannot use the app with older models. I’m not certain yet if I’ll keep both apps, and use XApp for my compatible models and Cam Remote for my non-compatible cameras, or if I’ll just stick with Cam Remote, since I can use it with all of my Fujifilm X bodies. I am glad, though, that Fujifilm finally addressed their less-than-stellar Cam Remote app by releasing an alternative. I’m sure many of you will find XApp to be a better experience overall than the old app.

Also announced today by Fujifilm are the X-S20 vlogger/travel camera (as Fujifilm put it) and Fujinon 8mm f/3.5, a tempting lens for architecture, real estate, and landscape photographers needing an ultra-wide option.

This post contains affiliate links, and if you make a purchase using my links I’ll be compensated a small amount for it.

Fujifilm X-S20:  Amazon  B&H  Moment
Fujinon 8mm f/3.5:  Amazon  B&H  Moment

How to Solve Fujifilm’s Cam Remote App Not Connecting to iPhone

Posted on by Ritchie Roesch

I posted a comical Reel on my Instagram account about the much maligned Fujifilm Cam Remote App, and it clearly struck a nerve. Between all of the social media accounts where I posted the short video, I had over 3,000 reactions (hearts, thumbs up, etc., etc.) and about 350 comments, which is a lot more than usual. Most of the comments were in agreement: the Cam Remote App is frustrating, and doesn’t seem to work well. By far, the biggest issue is getting the camera to even connect to the app. It often takes several tries before it will work, if it does at all. There have been times that, despite my best efforts, I just couldn’t get it to work, and I gave up trying to connect the camera to the app.

It’s really unfortunate that I cannot get the app to work sometimes—and when I can it is often a frustrating experience—because it is an important part of my workflow. I shoot with Film Simulation Recipes, then transfer the JPEGs off my camera and to my phone using the Cam Remote app, straighten and/or crop if necessary, and then upload to cloud storage. 99% of the time that is the full extent of my photographic workflow. When I can’t get the app to work, it’s a significant issue for me.

I haven’t always had trouble with Fujifilm’s Cam Remote app. Years ago I would receive reports from people stating that the app sucks, but I didn’t share those experiences; however, the problems began to show up after I purchased my Fujifilm X-T30. Then it got worse and worse. What changed? I think two things: Bluetooth and multiple bodies. In my experience, the Bluetooth feature is sometimes the cause of the hangup. Also, the app didn’t seem to like when I connected to one camera and then tried to connect to another camera right afterwards. So using the app for multiple cameras, and especially if one or more of those cameras have Bluetooth, is where it went wrong for me. It could be other problems, too, that I’m just not aware of.

While most of the comments to my Reel were in agreement, there were some who reported a different experience. A small number seem to have no issues with the app at all. It could be that they are using only one camera (and not multiple) and/or they don’t have Bluetooth models, but that’s just a guess. A few of the comments and messages that I received suggested that it was user error. Someone even told me the reason why I was having trouble is because I’m technologically inept and perhaps even stupid. People can be mean sometimes. Thankfully, some other people shared that they figured out a solution, and now the Cam Remote app works just fine for them.

There were a number of ideas put forth to resolve the issue. I spent a couple of hours putting these different potential solutions to the test. What I discovered through this process is a method that (so far) seems to work every time. You have to jump through some hoops that shouldn’t be necessary. Oh, and this method is for iPhones only. I assume there must be a similar method for Android, but I’m an iPhone user and not Android, so I cannot help much with that. So if you have an iPhone, I invite you to try this solution and see if it fixes the problem for you. Hopefully you’ll find that you can now consistently connect to Fujifilm’s Cam Remote app without issue.

Step 1: Open the Fujifilm Cam Remote App and select the camera you are going to connect with. Then swipe out of the app (exit out completely).

Step 2: Turn on WiFi on your Fujifilm camera.

Step 3: Open the Settings app and select Bluetooth. Tap the green slider to turn Bluetooth Off (disable). If Bluetooth works consistently for you or if your Fujifilm camera doesn’t have Bluetooth, skip this step. For me, Bluetooth is sometimes a hangup, so disabling it allows the app to work more consistently (albeit more slowly).

Step 4: Select Wi-Fi in the Settings App.

Step 5: Find the camera’s WiFi (in the Settings app—might be found under “My Networks” or “Other Networks”). Tap the “i” with a circle around it. Toggle Off (disable) “Private Wi-Fi Address” (if it is enabled).

Step 6: Turn Wi-Fi Off on your phone (tap the green slider) then immediately turn it back On. Select your camera’s WiFi before the phone auto-connects to another network. Wait a moment to make sure that the phone is connected to the camera.

Step 7: Relaunch the Cam Remote app. It should open to the camera you are trying to connect to (because of Step 1), but if it didn’t, select your camera from your list. The app might automatically connect to the camera (it sometimes does for me, although I don’t know why), but if it doesn’t (which is what should happen most of the time), tap “Import images selected on app” and it should connect. Boom, done!

Since following these seven steps, I have been able to connect with all of my Fujifilm cameras consistently each time on the first try. I tried it over and over and over just to be sure. Yes, it’s a hassle, and more steps than should be necessary, but it works, and eventually it becomes easier and more natural (second nature). If you have had problems with Fujifilm’s Cam Remote app on your iPhone, this should solve the issue for you.

I want to thank everyone who shared their experiences with the Cam Remote app with me, and especially for those who shared their solutions. It was a big help. Thank you! Supposedly Fujifilm has been working on a new app for awhile. With any luck that app will be ready soon and will work much better. I have no inside information on that, it’s just been rumored for awhile, so hopefully it is true.